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Recall an invoice in My Invoices
Recall an invoice in My Invoices

Learn how to recall submitted invoices pending approval in your My Invoices area.

J
Written by Jack
Updated over a month ago

If you need to amend a submitted invoice pending approval in your My Invoices area, you can recall it. Once recalled, your approver will no longer be able to approve or reject the invoice until you submit it again.

To recall an invoice to your Draft My Invoices area, complete the following steps:

1. Go to My Invoices > Awaiting Approval.

2. Click on the invoice line to expand the invoice.

Note: You can only recall invoices on an individual basis.

3. Click Recall.

4. In the Recall confirmation box, enter the reason for recalling the invoice and click Continue.

5. The invoice will move back to your draft invoices where you can edit and resubmit it.

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