If you need to amend a submitted invoice pending approval in the Invoicing Finance area, you can recall it. Once recalled, the invoice approver will no longer be able to approve or reject the invoice until it is submitted again.
Note:
Invoices can only be recalled on an individual basis.
Recalling an invoice will return it to the Draft section. When recalling an invoice via the Finance area, the Draft section which the invoice returns to will depend on whether the invoice was originally uploaded to the Finance area, or via a user's My Invoices area.
To recall an invoice to the relevant Draft section, follow the steps below:
1. In the Invoicing module, go to Finance > Awaiting Approval (under the Invoices heading).
2. Locate the invoice you'd like to recall; you can use the filter options available to help you.
3. Click the three dots icon on the right-hand side of the invoice, then select Recall from the drop-down.
4. Enter a reason for the recall and click Continue.
Once recalled, the invoice will move back to the relevant Draft invoices section, where it can be edited and resubmitted.