If you need to amend a submitted invoice pending approval in the Invoicing Finance area, you can recall it. Once recalled, the invoice approver will no longer be able to approve or reject the invoice until it is submitted again.

Note: Recalling an invoice will return it to draft, when recalling an invoice via the Finance area, the Draft area which the invoice returns to will depend on whether the invoice was originally uploaded to the Finance area, or via a user's My Invoices area.

To recall an invoice to the relevant Draft area, complete the following steps:

1. Go to Finance > Awaiting Approval (under the Invoices heading).

2. Click on the invoice line to expand the invoice. You can use the available filters to help locate the invoice.

Note: You can only recall invoices on an individual basis.

3. Click Recall.

4. In the Recall confirmation box, enter the reason for recalling the invoice and click Continue.

5. The invoice will move back to the relevant Draft invoices area where it can be edited and resubmitted.