Before you can update your payment details, you need to remove your existing stored payment details.
How to remove your stored payment details
You can remove your existing payment details by following the steps below:
1. Click the Account Name > Billing.
Note: If you have linked accounts, you can click Switch Account from the drop-down and switch to the required linked account.
2. By default, you'll be taken to the Billing Details page in the Billing section.
3. Click Remove Card/Direct Debit Details found at the bottom right-hand corner of the page.ย
Note: Once you've removed your payment details, you'll receive a payment reminder for the next invoice raised on your account. You can then manually pay the invoice from the Billing section in your account and register your new payment details.
How to register new payment details
To register your new payment details, follow the steps below:
1. Click the Account Name > Billing.
Note: If you have linked accounts, you can click Switch Account from the drop-down and select your linked account from the Switch to: drop-down.
2. In the Billing section, click the Billing History subheading.
3. Click the three dots icon next to the invoice you would like to pay and select Pay from the drop-down options.
4. Enter your new payment details and click Confirm Payment.
If you have any queries regarding billing or updating your payment details, please email the Billing team on billing@expensein.com.