Periodic re-authorisation is required to keep ExpenseIn and your accounting package integration connected.

When this happens you may receive an email notification informing you of your integration connection disconnecting. This is to be expected and you'll need to follow the steps below to reconnect ExpenseIn with your accounting package.

1. Click the Account Name > Admin.

2. In the Integrations section, click the Accounting subheading.

3. You'll see your chosen integration connection is showing a yellow 'Disconnected' label, click the three dots icon next to your accounting package connection and select Reconnect from the drop-down.

4. Enter your accounting package username and password when prompted.
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​Note: ExpenseIn does not store or have access to your accounting package login credentials.

5. If you're prompted to allow access to ExpenseIn, select Allow Access to the appropriate requests and Company data.
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A green 'Connected' label will display when the two systems have been reconnected successfully. As part of the reconnection, all of the previous integration mapping settings will have been retained.