Users who have been marked as leavers will not show in your Users list in the Admin area by default.
To find and reinstate a leaver who has returned to your business, follow the steps below:
1. Click the Account Name > Admin.
2. By default, you'll be taken to the Users page in the User Management section.
3. Find the user you wish to reinstate by using the Filter options available. Change the Include Leavers option to 'Yes' and click Update.
Leavers will now be shown in your user list below with a red clock icon next to them.
4. Click the Edit icon next to the leaver you wish to reinstate.
Note: You can also click on the three dots icon and select Edit.
5. In the Edit User window, click the Employment tab.
6. Remove the date from the Leaving Date field.
7. Click Update.