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Add a data sync inbound file delivery

Learn how to configure notification and connection settings to start synchronising your data.

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Written by Jack
Updated over 2 weeks ago

To import files to add and edit your admin data, you can use the inbound file delivery feature in the Admin area.

Before adding a data sync inbound file delivery, review the notes below.

Note:

  • Support from your company IT team is required to complete a connection setup to an SFTP tool.

  • To use the inbound file delivery feature to manage your admin changes, you'll need to add and configure the inbound file delivery option in the Integrations section of the Admin area.

  • Before enabling the required inbound file delivery option, download and read the full import specification for your required data import.

Import Specifications

Note: User Group, Approval Flow and Company Car imports are available for new data only. Existing records for these areas will not be updated and will be skipped during the import process.

For assistance setting up inbound file delivery for Allstar, MasterCard or Visa, contact our Support team.

How to add a data sync inbound file delivery

1. Click the Account Name > Admin.

2. In the Integrations section, click the File Delivery subheading.

3. Click Add and select New Inbound from the drop-down.

4. Find the relevant inbound file delivery option and click Add+.

  • User Sync

  • Department Sync

  • Project Sync

  • User Group Sync

  • Approval Flow Sync

  • Vehicle Sync

  • Supplier Data Sync

Note: For ExpenseIn accounts with Ad Hoc enabled, additional options for Ad Hoc Pre-registrations & Ad Hoc User Sync are available.

How to enter configuration settings

1. Next to the new Inbound File Delivery option, click the three dots icon and select Configure from the drop-down.

2. On the Notifications tab, enter the notification details for your file delivery option.

  • Notification Email - enter an email address to receive delivery notifications.

  • Expected File Frequency - select a frequency in line with the expected CSV file delivery of the admin data. If a CSV file is not received when expected, ExpenseIn will notify all users with Admin permission via email.

3. On the Connection tab, review the connection details.

  • Connection details - view and copy the connection details to connect ExpenseIn with your SFTP file delivery tool. You can copy the SFTP URL, uniquely generated Username and Password details into your SFTP tool.

  • Allowed IP Addresses (optional) - enter the specific IP Address(es) if you want to restrict the allowed source IP Addresses for this connection.

Note: We accept individual IP Addresses and IP Address ranges hyphen-separated, either IPv4 or IPv6.

4. Click Update to save any entered information and complete the data sync configuration.

Once configured, we recommend testing the file delivery process manually. To test the process, drop a test CSV file into the remote site area in the SFTP tool before the first frequency date.

Note: If the word 'Test' is in the CSV file's filename, the system will pick up the CSV file, but it will not action any changes.
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If your IT team has any issues when following the steps in this help article, please contact the Support team.

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