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Re-send an Ad Hoc user invitation
Re-send an Ad Hoc user invitation

How to send an invitation email to your Ad Hoc users and resend an Ad Hoc user's invitation if it has expired.

J
Written by Jack
Updated over a week ago

Email verification links will expire 28 days from when the email is sent. Once the link has expired you will need to follow the below steps to resend the invitation to the Ad Hoc user.

You can send or resend an invitation to Ad Hoc users from the Manage Ad Hoc Users section.

1. Navigate to the Manage Ad Hoc Users tab on the menu banner. This tab may be named something unique to your company.

2. Click Users on the left-hand menu.

3. Select the user(s) you wish to send or resend an invitation to.

4. Click the Actions button and select to Send/Resend Invitation from the drop-down.

The selected Ad Hoc user(s) will receive an email containing a link for them to follow to complete their registration and verify their email address.

The action the Ad Hoc user needs to take after clicking the link will depend on the authentication type your company has set up.

  • One-Time Token - The user will need to enter their registered email address to generate a one-time token link that will be sent to their email address. They can follow the one-time link to access the Ad Hoc module.

  • Password - The user will need to set up a password to access the Ad Hoc module.

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