There may be occasions where you need to deactivate a cardholder's Expense Card (e.g. they're not planning to use it for a certain timeframe).

Users with the Manage Cards user permission can deactivate Expense Cards for cardholders at any time within the ExpenseIn Cards module.

Note: A cardholder can also deactivate their card from their My Cards area.

To deactivate an Expense Card for a cardholder, follow the steps below:

1. Go to the Cards module and click Manage.

2. In the Expense Cards section, click the Cards subheading.

3. Find the cardholder's card you'd like to deactivate. You can use the available Filter options to help with this if required.

4. Click the three dots icon next to the card and select Deactivate from the drop-down.

5. Click Continue in the confirmation window to confirm you'd like to deactivate the

card.

6. A banner will appear at the top of the screen confirming that the card has been deactivated, and a yellow Inactive label will display against the card.

Note: A confirmation email will also be sent to the cardholder's registered ExpenseIn email address.

Before the cardholder can use their Expense Card for any purchases going forward, you'll need to reactivate their card.