There may be occasions where you need to deactivate your card (e.g. you're not planning to use it for a certain timeframe). You can deactivate your Expense Card via the ExpenseIn web portal or mobile app.
To deactivate your Expense Card, follow the steps below:
1. Go to the Cards module and click My Cards.
2. In the Cards section, click the three dots icon against the card you'd like to deactivate and select Deactivate from the drop-down.
3. Click Continue in the confirmation window to confirm you'd like to deactivate your card.
4. A banner will appear at the top of the screen to confirm your card has been deactivated and a yellow Inactive label will display against the card.
Note: A confirmation email will also be sent to your registered ExpenseIn email address.
Before you can use your Expense Card for any purchases going forward, you'll need to reactivate your card.



