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Activate your Expense Card

Learn how to activate your Physical Expense Card via the ExpenseIn web portal.

J
Written by Jack
Updated today

Once you receive your Physical Expense Card, you'll need to activate your card via the ExpenseIn web portal or mobile app to use it.

To activate your Expense Card, follow the steps below:

1. Go to the Cards module and click My Cards.

Note: Depending on your user permissions, you may be taken to this page by default.

2. In the Cards section (under the Expense Cards heading), click the three dots icon against the card you'd like to activate and select Activate from the drop-down.

3. Click Continue in the confirmation window to confirm you'd like to activate your card.

Note: If your card has been deactivated by your company Finance team you won't be able to activate your card, and a message will display advising you to contact them directly.

4. A banner will appear at the top of the screen to confirm your card has been activated, and a green Active label will display against the card.

Note: A confirmation email will also be sent to your registered ExpenseIn email address.

Before using your Expense Card, be sure to retrieve your PIN.

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