Before you can use your ExpenseIn Card via Chip and PIN, you'll need to retrieve your PIN from the ExpenseIn web portal.
Note:
Your card must be active to use your PIN.
You can change your PIN at any UK ATM. Once updated, the new PIN will be reflected in your ExpenseIn account.
To retrieve your ExpenseIn Card PIN, follow the steps below:
1. Go to the Cards module and click My Cards.
2. In the My Cards section, click the three dots icon against the card you'd like to retrieve the PIN for and select View PIN from the drop-down.
3. A pop-up window will appear, and your PIN will be visible.
4. Click Close once you've finished viewing your PIN.
PIN Best Practice for Cardholders
Never share your PIN with anyone.
Select a PIN that cannot be easily guessed. Don't use birth dates or particular account numbers, and try to avoid using sequential numbers like 1,2,3,4, or repeated numbers like 1111.
Memorise your PIN and don't write it down.
Don't use your PIN as a password for other banking services.
Don't use the same PIN for all your cards.
Be aware of others nearby when entering your PIN at a point of sale or ATM.
Check your transactions regularly for unfamiliar transactions.