Invoices found in the Completed section in the Finance area cannot be edited. Instead, the option is available to mark a completed invoice as incomplete. Using the incomplete option will move the invoice(s) back to the Approved section for you to make the required changes.

Note: Only users with Finance Administrator permission enabled can mark an invoice as incomplete.

​To mark a completed invoice as incomplete, follow the steps below:

1. In the Invoicing module, go to the Finance area.

2. In the Completed section (under the Invoices heading), click the Filter option and set your criteria to locate the invoice(s) you need to edit.

Note: If you're unable to locate a specific invoice, ensure you have the correct search parameters set.

3. Click Update.

4. From the search results, select the invoice(s) you want to edit by ticking the relevant tick box(es).

5. Click Actions, then select Mark as Incomplete from the drop-down.

6. Click Continue in the confirmation window to confirm you'd like to mark the selected invoices as incomplete.

7. Locate the invoice(s) in the Approved section (under the Invoices heading).

8. To edit the invoice(s), click the three dots icon next to the invoice and select Edit from the drop-down options.

Note: After you've made the required updates, you'll need to mark the invoice(s) as completed again to move them back to the Completed section.