To establish an Allstar transaction feed for your company account, Allstar will need to set up the Allstar transaction feed before we can enable the feed against your account.
Follow the steps outlined below to configure the Allstar transaction feed:
1. Contact Allstar directly to request that the Allstar transaction feed is sent to ExpenseIn.
Note: Fuel card transactions are not compatible with Allstar's transaction data feed. You must check with Allstar to ensure that your Allstar product or card is supported for the data feed.
2. Once Allstar has confirmed the Allstar customer number to you, you'll need to provide this to us, along with the desired date you would like the nominated account to start receiving transactions from the Allstar transaction feed.
If you're going through implementation with us, please provide this information to your Implementation Specialist. If you are an existing customer, please provide your Allstar customer number to our Support team by emailing support@expensein.com.
3. We'll ask you to ensure all cardholder statement identifiers have been updated with the cardholder's name on the card.
The required format: Must be an exact match with the name on the card.
Example: Karen L Smith
Once the Allstar transaction feed is live, ExpenseIn will use and automatically detect the statement identifiers set up against your user profiles to allocate each purchase transaction.
4. The Allstar transaction feed configuration will be completed by the agreed go-live date and confirmed with you.
Any additional company cards will require the use of our per-user card statement import feature.