Skip to main content

Manage your low balance alert threshold

Learn how to manage your low balance alert threshold to ensure you receive an email alert to top up the Issuing Balance.

J
Written by Jack
Updated yesterday

Users with the Manage Cards user permission can manage the alert threshold, triggering an email alert to top up the Issuing Balance within the ExpenseIn Cards module.

Note:

  • The default setting for the alert threshold is 500, regardless of base currency.

  • The email alert will only be sent once and is not a daily email alert.

To amend the alert threshold for your Issuing Balance, follow the steps below:

1. Go to the Cards module and click Manage.

2. By default, you'll be taken to the Account page in the Manage section.

3. Click Edit Alert Threshold (under the Balance section).

4. On the pop-up window, enter the threshold you'd like to set.

5. Click Create.

When the newly amended threshold is triggered, an email alert will be sent to all users with the Manage Cards user permission.

Related Articles

Did this answer your question?