Users with the 'Finance Administrator' and/or 'Account Administrator' permission can withdraw funds from the Card Issuing or Outbound Payments financial account balance to the bank account registered with Stripe during the account setup.
Note:
Before requesting a payout, ensure sufficient funds remain available to prevent card transactions from being declined due to insufficient funds and to allow expense reimbursements to be processed successfully.
Once a payout request has been submitted and initiated by our Payments team, funds will be transferred to the registered bank account within 3 business days.
To withdraw funds from your financial account balance, follow the steps below:
1. Click the Account Name > Financial Accounts.
2. By default, you'll be taken to the Financial Accounts page, where you can view your financial accounts.
3. In the Accounts section, click Actions next to the relevant financial account balance, then select Request Payout from the drop-down.
4. In the pop-up window, confirm the registered bank and account details are correct, enter the Amount to withdraw, and enter a Reference (this will appear as the statement description on your bank statement).
5. Click Submit.
A confirmation banner will appear at the top of the page, and your payout request will be submitted. All Finance Administrators will automatically receive email notifications once a payout is requested and initiated.