For cardholders to make purchases using their Expense or Subscription Cards, or for expenses to be paid via ExpenseIn Reimbursements, sufficient funds must be available in the relevant financial account balance: Card Issuing or Outbound Payments.

Note: Only users with the 'Finance Administrator' and/or 'Account Administrator' user permission can view your funding details to enable you to top up your financial account balances.

To view your financial account funding details, follow the steps below:

1. Click the Account Name > Financial Accounts.

2. By default, you'll be taken to the Financial Accounts page, where you can view your financial accounts.

3. In the Accounts section, click Actions next to the relevant financial account balance, then select View Funding Details from the drop-down.

4. In the pop-up window, review your Funding Details.

5. Use these details to transfer funds from your bank account into the selected financial account balance.

Note: Depending on the payment network used, there may be a delay between making the payment and the funds appearing in your financial account balance. If you require confirmation of when the payment will clear, please contact your bank.

6. Once you've recorded the details or made the payment, click Close on the Funding Details window.

Your payment will be reflected in your financial account's Available Balance once the funds have successfully cleared.