When the postcode or journey locations are entered, the system uses Google Maps to automatically select a preferred route and distance travelled. Google Maps uses historical and live traffic data to calculate the best route.
This is a suggested route and distance by Google Maps and your ExpenseIn account gives you the ability to overwrite and change the distance travelled, if it's inconsistent with the miles you actually travelled.
If you've travelled a different route to the one suggested by Google Maps, we recommend you alter the mileage figure accordingly and make a note of the variation on your expense using the “Add Additional Information” option at the bottom of the expense screen.
When entering a return journey by clicking the Return Journey checkbox, the system will calculate the distance from the last stop back to the start location using Google Maps.
Note: Similar to the outbound journey, Google Maps uses historical and live traffic data to calculate the best route for the return journey back to the start location. This means that a journey from A – B is not always the same as B – A, as there may well be a difference in return journeys.
You can ask your company Finance team or an Account Administrator to turn off Google Maps distance calculation for your company account.