To submit your expense data on your mobile device, the ExpenseIn mobile app needs to be synchronised with the web portal.
The synchronisation process will normally occur automatically, but if you've been without a signal for a long period of time, or have had your data turned off, you can sync the app yourself.
Once successfully logged into the ExpenseIn mobile app, follow the steps below to start the synchronisation process:
1. Tap the three-bar menu, found at the top left-hand corner of the screen.
2. Tap the synchronise option.
The app will show 'Synchronising' to indicate it is refreshing and ensuring your app data synchronises with the web portal.
The app will show 'Synchronised a few seconds ago' once successfully synchronised with the web portal.
Note: If you receive a synchronisation failed or a communication error message, it means your device is not currently online. Please ensure your device is connected to a Wi-Fi signal and repeat the process.
