Prerequisites
To post your Payment Runs to Telleroo, you'll first need to:
Connect your active Telleroo account with ExpenseIn in order to post your Payment Runs.
Ensure your users' bank details are stored in ExpenseIn. You can either add your users' bank details in the Admin area, or enable your users to add their own bank details.
Create a Payment Run from the Finance area within ExpenseIn.
Once you've actioned the steps above, you can post a Payment Run to your Telleroo account.
Note: All Payment Runs will be posted to Telleroo in your account base currency (GBP or EUR), this cannot be changed.
How to post a Payment Run to Telleroo
1. Go to the Finance area.
2. In the Payments section, click the Payment Runs subheading.
3. Locate the Payment Run you wish to post to Telleroo and click on it.
Note: Payment Runs that have yet to be posted will show with the blue Created label next to them.
4. Click the three dots icon next to the Payment Run and select Post Payment Run from the drop-down.
5. In the pop-up window, complete the posting details:
Payment Run Name - enter a name for the Payment Run.
Source Account - select the source account for the Payment Run.
Schedule For - schedule the payment for either Immediate Processing to post the Payment Run to Telleroo immediately or select the Later option to set the date and time you'd like the Payment Run to be scheduled for.
6. Click Post to complete the posting.
Once you've posted your Payment Run, you'll see the Payment Run posting status against the Payment Run.
For unsuccessful postings, expand the failed posting to see why it failed. If you're unable to complete your posting, reach out to the ExpenseIn Support team via support@expensein.com for further assistance.