If a user's two-step authentication needs to be reset, this can be done under the user's profile in the Admin area.
Complete the following steps to reset a user's two-step authentication:
1. Go to Admin > Users.
2. Find the user whose two-step authentication needs to be reset. You can use the filter options available if required to help find the user.
3. Click Edit, found at the right-hand side of the user record and the Edit User box will be displayed.
4. Click the Two-Step Authentication tab and select Reset two-step authentication.
5. In the pop-up box, click Continue.
The user's two-step authentication will now be reset. When the user next logs into their ExpenseIn account, they will be required to configure their two-step authentication again.