Once your Account Administrator enables two-step authentication, you'll need to configure your authentication device to sign in securely with two-step authentication.
Before you start
You'll need to download a two-step or two-factor authentication app to your mobile device such as Google Authenticator, Authy or Authenticator Plus.
Review the documentation for your specific authenticator app for more details on configuring two-step authentication on your device.
If you lose or replace your device, you must contact an Account Administrator to reset or turn off two-step authentication for your user account.
How to configure your authentication device
To configure your authentication device, follow the steps below:
1. Sign into the ExpenseIn web portal and you'll be prompted to configure two-step authentication.
2. Open the authenticator app and add the new account by scanning the QR code.
3. Once configured, go back to ExpenseIn and enter the current 6-digit verification code provided by the authenticator app.
4. Click Configure & Sign In to finish the configuration.
Once two-step authentication has been fully configured, each time you log into your ExpenseIn account you'll need to sign in with two-step authentication.
How to sign in with two-step authentication
To sign in with two-step authentication, follow the steps below:
1. Go to the Sign In page and enter your email address and password, click Sign In.
2. On your mobile device, open your authenticator app to obtain the current 6-digit authentication code, and enter the verification code before it expires.
3. Click Verify to validate the code and access your account.
If you need help signing in, please see the two-step authentication troubleshooting Help Article.