If a user's two-step authentication needs to be reset, this can be done under the user's profile in the Admin area.
Follow the steps below to reset a user's two-step authentication:
1. Click the Account Name > Admin.
2. By default, you'll be taken to the Users page in the User Management section.
3. Find the user you wish to enable two-step authentication for by using the Filter options available.
4. Click the Edit icon, found at the right-hand side of the User record.
Note: You can also click the three dots icon and select Edit from the drop-down.
5. In the Edit User window, click the Two-Step Authentication tab.
6. Click the Reset two-step authentication button.
7. Read the Reset User Two-Step Authentication confirmation message and click Continue.
The user's two-step authentication will now be reset. When the user next logs into their ExpenseIn account, they will be required to configure their two-step authentication again.