If you're creating a personal car mileage expense and receive an error that states you need to select a higher distance rate, the expense you're creating exceeds the maximum amount of miles for the rate you've selected.
The error will show as similar to the following:
E.g. If you're currently using a rate of 45p, have claimed for 9,900 miles and your company Finance team has set a 10,000 mile limit for this mileage rate, you'll be unable to create another mileage expense at the 45p rate if you're claiming for more than 100 miles.
Splitting your mileage expenses between mileage rates
Using the above example, you first need to create one mileage expense for 100 miles, to meet the 10,000 mile limit at the 45p rate. Once completed, you'll need to create the second mileage expense at a higher distance rate (E.g. the 25p rate) for the remaining amount of miles.
You can keep track of the amount of miles claimed by checking your Cumulative Mileage Report. If you cannot see the report, speak to your company Finance team directly for further assistance.
For assistance locating your cumulative mileage report, follow our help article How to view your cumulative mileage.
