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Synchronising (mobile app)
Synchronising (mobile app)

Synchronising the mobile app will ensure your expense and receipt data is saved on your mobile app and the web portal.

Written by Jack
Updated over a week ago

To submit your data on your mobile device, the ExpenseIn mobile application needs to be synchronised with the web portal.

The synchronisation process will normally occur automatically but if you have been without a signal for a long period of time, or have had your data turned off, you are able to sync the app yourself.
To start the synchronisation process:

1. Tap on the three-bar menu option, found in the top left corner of the screen.

2. Tap on the Synchronised option to refresh and ensure your app data is synchronised.

3. Your app will show as 'Synchronised a few seconds ago' once the synchronise has been successful.

4. If you receive a communication error message, it means your mobile device is not currently online. Please ensure your mobile is connected to a Wi-Fi signal and repeat from Step 1 of this process.ย 

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