To submit your data on your mobile device, the ExpenseIn mobile application needs to be synchronised with the web portal.

The synchronisation process will normally occur automatically but if you have been without a signal for a long period of time, or have had your data turned off, you are able to sync the app yourself.

To start the synchronisation process:

1. Tap on the 3 bar menu option, in the top left of the screen, to display the sync option.

2. At the bottom of the screen, tap on the Synchronised option to refresh and ensure your app data is synchronised.

3. Your app will now show as 'Synchronised a few seconds ago' once the synchronise has been successful.

4. If you receive the following error message, it means your mobile device is not currently online. Please ensure your mobile is connected to a WiFi signal and repeat from Step 1 of this process. 

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