Your receipts are scanned within seconds using fully automated digital software. To extract as much information as possible, upload a clear, high-quality receipt in PDF or image format using the ExpenseIn mobile app, web portal or Email-to-Receipt feature.
How to ensure optimal receipt scanning
For the best scanning results, ensure that:
The receipt is square to the camera.
The receipt is laid flat and free from creases.
Only one receipt is captured per image (take separate photos if you have multiple receipts).
There is sufficient lighting, with no shadows covering the receipt.
Note:
Individual PDF documents are supported; PDF Portfolio documents are not.
Receipt scanning uses Optical Character Recognition (OCR) and does not guarantee 100% accuracy.
As the scanning process is fully automated, the Support team cannot amend scanned receipt data.
How to view scanned receipt data
When a receipt is scanned, it's uploaded to your Unattached Receipts in the Receipts section of your account.
On the web portal and mobile app, you'll see any extracted information, such as:
Date
Merchant
Amount
Currency
Note: Although tax amounts are scanned, they are not displayed in the receipt information box.
Additional Information
If you added a memo to your receipt, this will be used as the expense description.
If the Email-to-Receipt feature is used and the receipt's date and amount exactly match an existing draft purchase expense, the receipt will be automatically attached to that expense. If no match, or multiple matches, are found, the receipt will be uploaded to the Unattached Receipts section for manual attachment.
The receipt scanning process will use AI or Merchant categorisation to categorise your receipt, depending on your ExpenseIn subscription plan and the categories available to you. If the pre-selected category is incorrect, you can change it when creating your expense.
If you have any questions or experience any issues with receipt scanning, please contact our Support team.