Duty of care is only available to ExpenseIn Enterprise customers. Please speak to your Account Manager or contact accountmanagement@expensein.com if you would like to discuss the feature or upgrade your account.
Please Note: You must be selected as a document approver in a Policy to access the Documents tab. Please speak to an Administrator from your company if you need to be made a document approver.
You'll receive an email when a vehicle document is uploaded by one of your users. A red counter will also appear next to the Documents heading indicating how many documents you have to review.
Viewing uploaded vehicle documents
1. Navigate to the Documents tab.
You can use the filters available to refine the list of documents.
Reviewing uploaded vehicle documents
1. Navigate to the Documents tab.
2. Find the document you want to review and click Review next to the document.
3. On the pop-up screen, click the link(s) to view the uploaded document. If you are happy with the document uploaded by your user click Approve. If you click Reject, you will be prompted to enter a rejection reason and send the document back to the user.
Please Note: You will need to have approved all the relevant vehicle documents before your users will be able to submit their mileage expenses where the duty of care policy rules are set to 'Block'. Users are notified by email when one of their documents has been approved.