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How does receipt scanning work?
How does receipt scanning work?

Understanding how to make the most of the receipt scanning feature.

J
Written by Jack
Updated over a week ago

Your receipts are scanned using fully automated digital software within a couple of seconds. To extract as much information as possible, please make sure you upload a good-quality receipt in PDF or image format via the ExpenseIn mobile app, web portal or our Email-to-Receipt feature.

When taking a photo of a receipt, please ensure:

  • The receipt is square on to the camera.

  • The receipt is placed flat with no creases.

  • Only one receipt is in the picture (take separate photos if you need to capture more than one receipt).

  • There is sufficient light and no shadows are cast over the receipt.

Please note: We support separate PDF documents, but not combined PDF Portfolio documents.

If you have any queries or issues using our receipt scanning feature, please contact support@expensein.com. If your query is related to a specific receipt, please attach the receipt with your query.

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