Your receipts are scanned using fully automated digital software within a couple of seconds. To extract as much information as possible, please make sure you upload a good-quality receipt in PDF or image format via the ExpenseIn mobile app, web portal or our Email-to-Receipt feature.
When taking a photo of a receipt, please ensure:
The receipt is square on to the camera.
The receipt is placed flat with no creases.
Only one receipt is in the picture (take separate photos if you need to capture more than one receipt).
There is sufficient light and no shadows are cast over the receipt.
Please note: We support separate PDF documents, but not combined PDF Portfolio documents.
If you have any queries or issues using our receipt scanning feature, please contact email@example.com. If your query is related to a specific receipt, please attach the receipt with your query.