There may be occasions where you need to deactivate your card (e.g. you're not planning to use it for a certain timeframe). You can deactivate your ExpenseIn Card via the ExpenseIn web portal or mobile app.

To deactivate your ExpenseIn Card, follow the steps below:

1. Tap the three-bar menu, found at the top left-hand corner of the screen.

2. Tap My Cards found under the Cards heading.

3. In the My Cards section, touch and hold the card you'd like to deactivate and tap Deactivate.

Note: You can also tap on the card you'd like to activate to view the card information and then tap Dectivate in the bottom left-hand corner.

4. Tap OK to confirm you'd like to deactivate the card.

5. A 'Deactivating card' message will display to confirm the deactivation process has begun.

6. Once your card has been deactivated, a 'Card deactivated' message will appear at the bottom of the screen and a yellow Inactive label will display against the card.

Note: A confirmation email will also be sent to your registered ExpenseIn email address.

Before you can use your ExpenseIn Card for any purchases going forward, you'll need to reactivate your card.