Find answers quickly to the frequently asked questions.
By Jack1 author25 articles
When will my expenses be paid?
How can I capture carbon footprint (CO2) data?
How do I accept my company policy?
What do I do if I receive the policy issue "This expense is not associated with a card statement"?
Why are my expenses being flagged as duplicates?
Why can I not select VAT on my expense?
Why is my emailed receipt blank?
How can I find out my approvers?
How do I turn on Finance user notification emails for approved expenses or invoices?
How do I find my ExpenseIn account number?
When do I tick billable on an expense?
How is the automated mileage distance calculated?
Why is my postcode invalid?
How do I check if my postcodes have been validated?
What is a duplicate invoice?
How do I view the history of my user update file upload?
How do I get the latest version of the Sage 50 integration connector?
How can I cancel pending postings to Sage 50
How do I create a shared approval flow?
How does receipt scanning work?
How can I view the history of an expense?
Why have expenses failed to post to Xero?
How are exchange rates calculated?
Where can I find system status information?
Why can't I merge an expense?