FAQs

Find answers quickly to the frequently asked questions.

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14 articles in this collection
Written by Jack

How do I send / re-send a user invitation?

How to send an invite email or resend one if it has expired.
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Written by Jack
Updated over a week ago

How do I update the mobile app on my device?

Update the ExpenseIn app on your mobile device.
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Written by Jack
Updated this week

How do I add a note to an expense using the mobile app?

You have the option to add a note to any expense you create
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Written by Jack
Updated over a week ago

How do I add a note to an expense using the web portal?

You have the option to add a note to any expense you create
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Written by Jack
Updated over a week ago

When do I tick billable on an expense?

When do I select that an expense is billable.
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Written by Jack
Updated over a week ago

How to check which version of the mobile app I am running?

Which version of the ExpenseIn mobile app am I running.
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Written by Jack
Updated this week

When will my expenses be paid?

How long after expenses have been approved will they be paid.
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Written by Jack
Updated over a week ago

How is the automated mileage distance calculated?

Understanding how ExpenseIn uses Google Maps to calculate your mileage
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Written by Jack
Updated over a week ago

What is a duplicate expense?

ExpenseIn has flagged my expense as a duplicate when trying to Submit
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Written by Jack
Updated over a week ago

How does receipt scanning work?

Understanding how to make the most of the receipt scanning feature.
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Written by Jack
Updated over a week ago

How do I accept my company policy?

How do I accept my company policy so that I can submit expenses.
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Written by Jack
Updated over a week ago

How are exchange rates calculated?

How ExpenseIn calculates the exchange rates for foreign currency expenses
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Written by Jack
Updated over a week ago

How can I add multiple receipts to a single expense?

Understanding how to attach more than one receipt to an expense.
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Written by Jack
Updated over a week ago

How can I view the history of an expense?

How to see the history of an individual expense.
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Written by Jack
Updated over a week ago